Privacy Policy

To distribute a stable, secure, and regulatory-compliant digital ecosystem, our central systems process the following macro-categories of user information:

• Identification and Contact Data: Legal first and last name, valid email address, phone number, and official date of birth, the latter being strictly necessary to verify compliance with the mandatory age limit (18+).
• Technical and Telemetry Data: Network IP addresses, hardware identification codes, browser versions used, operating system specifications, and related system log data.
• Navigation and Behavioral Data: Chronological records related to interaction methods with the interface, active connection times, and internal transit paths within the platform.
• Financial and Transactional Data: Accounting history of deposits made, withdrawal requests submitted, active balances, and internal movements related to the use of the platform's services.
• Customer Support Documentation: Text transcripts, administrative notes, and metadata generated during technical assistance requests or formal communications.

The processing of personal information is carried out solely in the presence of valid and defined legal grounds, which are typically identified as:

• Execution of Contractual Obligations: Essential for verifying user eligibility, completing personal profile creation, and providing the requested operational functionalities.
• Legitimate Company Interest: Applied to implement perimeter defenses on servers, perform code vulnerability tests, and combat cyber or financial fraud.
• Compliance with Legal Obligations: Mandatory to meet identification, document verification, and record-keeping mandates imposed by current regulations in Italy.
• Explicit Consent of the Data Subject: Detectable when the user freely chooses to activate advanced analytical tools or receive optional promotional communications.

The information collected from our databases is exclusively intended for the technical management of user profiles, timely resolution of support tickets, monitoring of IT security systems, verification of potential illicit conduct, and blocking of external threats that could undermine the application's stability.

Personal data are stored in our digital archives only for the period strictly necessary to achieve the purposes described in this policy or to comply with the mandatory terms established by applicable financial, accounting, and audit laws in Italy. After this period, records are permanently deleted through secure digital overwriting procedures or subjected to irreversible anonymization processes.

We do not sell, transfer, or market user profiles to third-party marketing agencies. Access to information is strictly limited to authorized internal personnel and external technical data processors, such as hosting service providers, payment service partners, or digital security auditors, all bound by strict contractual confidentiality clauses. International data transfers deemed necessary are structured by implementing appropriate technical safeguards to ensure a level of protection equivalent to Italian and European standards.

We implement appropriate organizational, physical, and technological countermeasures—including SSL encryption algorithms, segregation of protected access databases, and firewall architectures—to minimize the risks of data loss, destruction, or manipulation. However, as no data transmission over the global internet can be considered one hundred percent invulnerable, we cannot provide an absolute guarantee against exceptionally sophisticated external cyberattacks.

In accordance with the data protection regulatory frameworks active in Italy, users can exercise specific individual rights relating to their personal records:

• Right of Access: Request a complete and detailed report of all personal data held.
• Right to Rectification: Request the immediate correction or update of inaccurate, outdated, or incomplete data.
• Right to Erasure: Request the permanent deletion of personal information where there are no legal constraints or overriding contractual obligations requiring its retention.
• Right to Object: Express dissent regarding specific processing based on legitimate business interest.

To submit formal questions, request clarifications, or exercise the legal rights described above, we invite users to contact our compliance officer directly via the dedicated email address: tikitaka_support@gmail.com

This Privacy Policy may be subject to change over time to comply with the introduction of new service options or changes in national legislation. Any structural changes will be highlighted on this page before their technical entry into force.